As Alexa, Siri, and Google Now become more common in our personal lives, communicating with a chatbot during the recruiting process is being embraced by candidates.
In a recent survey by Allegis, 58% of candidates were comfortable interacting with AI and recruitment chatbots in the early stages of the application process. An even larger percentage – 66% – were comfortable with AI and chatbots taking care of interview scheduling and preparation.
Today’s candidates are aware the recruiting process might not be human-to-human at every touchpoint, but value the chance to receive information in whatever way they can. Randstad found 82% of job seekers believe the ideal recruiter interaction is a mix between innovative technology and personal, human interaction.
As that attitude continues to evolve, so will the recruitment chatbot.
Industry estimates predict a chatbot can automate up to 80% of top-of-funnel recruiting activities.
According to SHRM, the average cost of hire is $4,129 and the average time to hire is 42 days. By automating a large part of qualifying and scheduling while simultaneously keeping candidates engaged, a recruitment chatbot can dramatically lower both cost of hire and time to hire.
It’s important to keep in mind though that a recruitment chatbot is not designed to replace a human.
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